Effective Date: 11 September 2026
Last Updated: 11 September 2026
Welcome to OViq LMS (“OViq”, “we”, “us”, or “our”).
These Terms and Conditions (“Terms”) govern your access to and use of the OViq Learning Management System, including its website, applications, learning portal, courses, learning materials, assessments, communication features, certificates, and related services.
OViq LMS is operated by OVC Labs / OvalCore Labs (“OVC Labs”), unless otherwise stated by the institution or organisation providing the service.
By accessing or using OViq LMS, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use the platform.
OViq LMS may be used by:
Students and learners
Teachers and instructors
School and college administrators
Training institutions
Organisations and businesses
Other authorised users
Where a user is a minor, access and use of OViq LMS may be subject to the requirements and permissions of their parent, guardian, school, institution, or other legally authorised person.
Certain features of OViq LMS require you to create an account or receive an account from an authorised institution.
You agree to:
Provide accurate and current information
Keep your account information updated
Maintain the confidentiality of your login credentials
Not share your account with unauthorised persons
Not impersonate another person
Notify the appropriate administrator if you suspect unauthorised access
Use the account only for lawful purposes
You are responsible for activities carried out through your account unless unauthorised access resulted from circumstances outside your reasonable control.
Where OViq LMS is provided through a school, college, academy, employer, training centre, or other organisation, the organisation may create, manage, suspend, or terminate user accounts.
The organisation may determine:
Courses available to users
User roles
Course enrolments
Learning permissions
Teacher or administrator access
Assessment arrangements
Academic records
Certificates
Account suspension or termination
In such circumstances, certain account-related decisions may be controlled by the institution rather than OViq Labs.
You agree to use OViq LMS responsibly and only for lawful educational, training, professional, or other authorised purposes.
You must not:
Use the platform for unlawful activities
Attempt to gain unauthorised access to accounts or systems
Circumvent security controls
Introduce malware, viruses, or malicious code
Interfere with platform operations
Attempt to access another user's private information
Misrepresent your identity or qualifications
Use another person's account without authorisation
Copy, redistribute, or commercially exploit platform content without permission
Use automated systems to abuse or overload the platform
Attempt to reverse engineer or compromise the software
Upload unlawful, defamatory, fraudulent, harmful, or infringing content
We reserve the right to restrict or terminate access where these Terms are violated.
Courses and learning materials available through OViq LMS may include:
Videos
Documents
Presentations
Images
Audio
Quizzes
Assignments
Assessments
Interactive learning activities
Downloadable resources
Other educational materials
Access to particular courses or materials may depend on enrolment, payment, institutional permissions, subscription status, or other applicable requirements.
Course content may be updated, modified, replaced, or withdrawn when reasonably necessary.
Unless otherwise stated, OViq LMS software, platform design, branding, logos, text, graphics, interfaces, and other original platform materials are owned by or licensed to OVC Labs and are protected by applicable intellectual property laws.
Course materials may belong to OVC Labs, instructors, educational institutions, content providers, or other third parties.
Except where expressly permitted, you must not:
Reproduce course materials
Sell or commercially distribute course materials
Publish materials on another platform
Remove copyright or ownership notices
Modify or create unauthorised derivative works
Share restricted course materials with unauthorised users
Your access to course content does not transfer ownership of that content to you.
Users may be permitted to submit content such as:
Assignments
Projects
Discussion posts
Comments
Questions
Images
Documents
Feedback
You retain ownership of your original content, subject to any rights granted to the institution, instructor, or OViq LMS as necessary to operate the platform.
By submitting content, you confirm that:
You have the necessary rights to submit it
It does not unlawfully infringe another person's rights
It does not contain malicious software
It does not violate applicable laws or these Terms
You grant OViq LMS and the relevant institution a limited right to store, process, display, and use submitted content as reasonably necessary to provide educational and platform services.
Users are expected to maintain academic honesty and integrity.
You must not:
Submit another person's work as your own
Copy or plagiarise work
Falsify assessment results
Share examination answers without authorisation
Allow another person to complete assessments on your behalf
Manipulate learning records
Use prohibited assistance during examinations or assessments
Institutions and instructors may establish additional academic-integrity rules.
Violations may result in:
Assignment rejection
Assessment cancellation
Loss of marks
Course suspension
Account suspension
Certificate withdrawal
Other disciplinary action determined by the relevant institution
OViq LMS may provide quizzes, examinations, assignments, grading, and other assessment functionality.
Results displayed through the platform may be subject to review or correction by authorised instructors or administrators.
OViq Labs does not guarantee that every assessment result will be error-free and may rely on information entered or approved by institutions and instructors.
Where OViq LMS provides certificates, certificates may be issued based on completion requirements established by OViq LMS, an instructor, or the relevant institution.
Certificate issuance may depend on:
Course completion
Attendance
Assessment results
Payment status
Institutional approval
Other course-specific requirements
A certificate does not necessarily represent an academic qualification unless expressly stated by the issuing institution.
OViq LMS may provide certificate verification functionality to allow authorised parties to verify certificate authenticity.
Certain courses or services may require payment.
Before payment, applicable fees and payment requirements may be displayed to you.
Unless otherwise stated:
Fees must be paid using the available payment methods
Payment information must be accurate
Access may depend on successful payment
Course fees may be non-refundable once access to digital course materials has commenced, subject to applicable law and the specific refund policy
Additional institutional charges may apply where disclosed by the institution
OViq LMS may support payment methods provided by third-party payment providers, including mobile money and other electronic payment services.
Refund eligibility may depend on:
The course or service purchased
Whether learning content has been accessed
The applicable refund policy
The institution providing the course
Applicable consumer-protection laws
Where a course is provided by an independent institution, that institution may be responsible for determining refunds and cancellations.
Any specific refund terms displayed at the time of purchase will apply where applicable.
OViq LMS may integrate with third-party services for functions such as:
Payment processing
SMS
Cloud hosting
Authentication
Analytics
File storage
Communication
Security
Third-party services may have their own terms and privacy policies.
OViq Labs is not responsible for services or systems that are independently operated by third parties, except to the extent required by applicable law or contractual obligations.
We aim to keep OViq LMS available and reliable but do not guarantee uninterrupted access.
The platform may occasionally be unavailable due to:
Scheduled maintenance
System upgrades
Technical failures
Internet connectivity problems
Hosting or infrastructure issues
Security incidents
Third-party service interruptions
Events beyond our reasonable control
We may temporarily suspend access where necessary to maintain, secure, repair, or improve the platform.
OViq LMS may be updated periodically to:
Add new features
Improve performance
Fix bugs
Address security vulnerabilities
Improve compatibility
Change or remove features
You agree that continued use of the platform following an update constitutes acceptance of the updated functionality and applicable Terms.
Your use of OViq LMS is also subject to our Privacy Policy, which explains how personal information is collected, used, stored, protected, and disclosed.
The Privacy Policy forms part of these Terms.
You must not attempt to compromise the security of OViq LMS.
Prohibited activities include:
Unauthorised penetration testing
Credential theft
Brute-force attacks
Exploiting vulnerabilities without authorisation
Installing malicious software
Circumventing authentication
Accessing restricted databases or files
Security vulnerabilities should be reported responsibly to the OViq LMS support team.
OViq LMS or an authorised institution may send you communications relating to:
Account activity
Course enrolment
Assessments
Course updates
Payments
Certificates
Security
System maintenance
Important service notices
Where legally permitted and where appropriate consent has been obtained, promotional communications may also be sent.
You may be able to manage certain communication preferences through your account or by following the instructions provided in the communication.
Users must not upload or distribute content that:
Is unlawful
Promotes violence or criminal activity
Harasses or threatens others
Is defamatory
Infringes intellectual property rights
Contains malware
Contains unauthorised personal information
Is fraudulent or deceptive
Violates applicable laws
Violates institutional policies
We may remove or restrict content that violates these Terms or applicable law.
To maintain security, academic integrity, and platform functionality, authorised administrators may monitor certain activities on OViq LMS.
Monitoring may include:
Login activity
Course activity
Assessment activity
System logs
Security events
User-generated content
Any monitoring will be carried out in accordance with applicable laws and our Privacy Policy.
We or an authorised institution may suspend or terminate an account where:
These Terms are violated
The account is used unlawfully
There is suspected fraud or abuse
The account presents a security risk
Payment obligations are not met
Institutional access has ended
The platform is discontinued
Required by law
Where reasonably possible, users may be notified before suspension or termination.
Certain information may be retained after account termination where required for legal, educational, security, accounting, or other legitimate purposes.
OViq LMS is provided on an “as available” basis.
To the extent permitted by applicable law, OVC Labs does not guarantee that:
The platform will always be available
The platform will be completely error-free
All content will always be accurate or current
All third-party services will remain available
The platform will meet every individual user's requirements
Educational outcomes depend on many factors, including learner participation, course content, instruction, assessment, and individual circumstances.
To the maximum extent permitted by applicable law, OVC Labs will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of or inability to use OViq LMS.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless OVC Labs, its officers, employees, contractors, and authorised partners from claims, losses, liabilities, or expenses arising from:
Your misuse of OViq LMS
Your violation of these Terms
Your violation of another person's rights
Unlawful content submitted by you
Unauthorised use of your account resulting from your failure to protect your credentials
We may update these Terms from time to time.
Changes may be made to reflect:
New platform features
Changes to our services
Changes in technology
Changes in legal requirements
Changes in business operations
Improvements to security or user experience
The updated Terms will be published through OViq LMS and will include a revised Last Updated date.
Where required, we may provide additional notice of significant changes.
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Kenya, unless applicable law requires otherwise.
Any disputes relating to these Terms shall first be addressed through good-faith communication and appropriate dispute-resolution procedures before legal proceedings are initiated, where permitted by law.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
These Terms, together with the OViq LMS Privacy Policy and any additional terms applicable to specific services, constitute the agreement governing your use of OViq LMS, unless a separate written agreement applies.
Where an institution has entered into a separate agreement with OVC Labs, that agreement may take precedence over these Terms for matters specifically covered by that agreement.
For questions, complaints, technical issues, or enquiries relating to these Terms, please contact:
OViq LMS / OVC Labs
Website: www.coreoval.com
Email: hello@coreoval.com
Phone: 0738664275
Address: 3rd Parklands
By creating an account, accessing, enrolling in a course, making a payment, or otherwise using OViq LMS, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you are accessing OViq LMS on behalf of an institution or organisation, you confirm that you are authorised to accept these Terms on its behalf where applicable.
OViq LMS
Learning. Innovation. Progress.